Privacy Policy

How We Collect Information On Our Site

HES PV collects information about users who access HESPV.ca using cookies for the purpose of improving the site, creating targeted advertisements, and for contacting users in certain cases. HESPV.ca uses cookies to gather small amounts of information about how users use HESPV.ca. This information does not directly identify any individual user, and is used to provide general statistics about site usage for the purpose of updating and improving the site. For more information about our use of cookies, how we advertise online, and what we use user information for, read below.

Cookies

A cookie is a small file saved to a user's computer when that user visits a website. These files are not harmful to the user's browser or computer. Cookies are used to store small amounts of information about how that user accesses the site, what the user's preferences are on that site, and to allow the collection of information such as the user's browser, device, time on site, pages viewed and links clicked.

Why We Use Cookies
HESPV.ca uses cookies to gather the above mentioned information about how users access our site. However, this information does not directly identify individuals. HES PV uses cookies to gather general information about how users access HESPV.ca, including pageviews, time spent on site, site navigation, and downloaded files. This information is general information that represents all users who access HESPV.ca.
HES PV uses information gathered through cookies to make improvements to HESPV.ca. This information helps determine which pages get updated, when new products are posted, what type of content is produced for the blog section, and more.

How To Opt-Out
If you'd like to opt-out of using cookies in your browser select your browser from the list below. If you don't see your browser in the list, this function is typically located under "Settings".

Google Remarketing

HES PV uses Google Remarketing to display advertisements to targeted users who have viewed certain products on HESPV.ca. These advertisements appear on other websites that the users visit in the form of banner graphics. Users are targeted based on the product pages they have viewed on HESPV.ca.
Cookies (as defined in the section above) are used by Google to gather information about users of HESPV.ca. This information is then used to display our advertisements to targeted users when those users visit other sites.
If you would like to opt-out of using cookies to display targeted advertisements, visit the Network Advertising Initiative opt-out page.

HubSpot and MailChimp

Contact information entered in contact forms, newsletter sign up forms, and select download forms is collected using either HubSpot or MailChimp. We use HubSpot to manage users who have provided contact information for the purpose of receiving a download link, finding a dealer, becoming an installer, or for general contact. Users who do not complete a web form will not be included in our HubSpot or MailChimp database. MailChimp is used to send our newsletter. Users who sign up to receive our newsletter will have their email stored in our MailChimp list unless that user unsubscribes from our newsletter.

Links To Other Sites

HESPV.ca contains links to other sites. Please note that our Privacy Policy does not extend to other companies sites. If you are concerned about how another site is using cookies, look for a Privacy Policy before navigating through that companies site.

Disclosure Of Collected Information

Information that identifies an individual user is collected when a web-form is filled.

These forms can be found on the contact page, the "Find a Local Installer" page, and on select downloads that require a name and email entry. When this information is collected, HES PV also collects information about how that specific user has accessed HESPV.ca, inlcuding: pages viewed, keywords searched to find HESPV.ca, time spent on each page, and similar information about previous visits.
Personal information (including contact information) will not be shared with or sold to any third party except in the event that a user contacts HES PV with the purpose of finding an Installer or Dealer, in which case that users contact information will be shared with an Installer or Dealer in their area.

If you have any questions about our Privacy Policy, feel free to contact us using the form below.